Microsoft apps that use App Protection Policies and were installed from App Store: When a Retire action is initiated against an enrolled device, Intune also initiates a selective wipe for apps (including those installed from the App Store) that have work or school account data protected by an App Protection Policy. These apps include apps originally installed from App Store and later managed as company apps unless the app is configured to not be uninstalled on device removal. iOS Data typeĬompany apps and associated data installed by IntuneĪpps installed using Company Portal: For apps that are pinned to the management profile, all app data and the apps are removed. The following tables describe what data is removed, and the effect of the Retire action on data that remains on the device after company data is removed. Retire leaves the user's personal data on the device. If you want to remove stale devices immediately, use the Delete action instead. The device still shows up in Intune until the device checks in. Removal happens the next time the device checks in and receives the remote Retire action. The device is removed from Intune management. The Retire action removes managed app data (where applicable), settings, and email profiles that were assigned by using Intune. If the device is on and connected, the Wipe action propagates across all device types in less than 15 minutes. If you're using bulk actions to wipe several iOS/iPadOS devices at once, the data plan is not preserved by default. If you want to remove the data plan from the device when you wipe the device, select the Also remove the devices data plan. In some configurations, this action may leave the device unable to reboot.įor iOS/iPadOS eSIM devices, the cellular data plan is preserved by default when you wipe a device. This option will keep trying to reset the device until successful. The Wipe device, and continue to wipe even if device loses power option makes sure that the wipe action can't be circumvented by turning off the device. OEM-installed apps (store and Win32 apps) Mobile device management (MDM) enrollment User-installed apps (store and Win32 apps) Machine state (domain join, Azure AD-joined)
In the pane that shows the device name, select Wipe.įor Windows 10 version 1709 or later, you also have the Wipe device, but keep enrollment state and associated user account option. Select the name of the device that you want to wipe.
Sign in to the Microsoft Endpoint Manager admin center.
MDM policies will be reapplied the next time the device connects to Intune.Ī wipe is useful for resetting a device before you give the device to a new user, or when the device has been lost or stolen. The Retain enrollment state and user account option is only available for Windows 10 version 1709 or later. To create a User Enrollment profile: Set up iOS/iPadOS and iPadOS User Enrollment The Wipe action is not available for iOS/iPadOS devices enrolled with User Enrollment.
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